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Getting Started

Set up your ComsWise account

1. Create an Account

Visit ComsWise Console and sign up for an account.

2. Create an Organization

Once logged in, you will be prompted to create an Organization. This acts as a workspace for your team.

  1. Enter your Organization Name.
  2. Select your Region.
  3. Click Create Organization.

3. Invite Team Members (Optional)

You can invite your colleagues to join your organization.

  1. Navigate to Team.
  2. Click Invite Member.
  3. Enter their email address and select a role:
    • Admin: Full access to all settings, billing, and team management.
    • User: Can view calls and analytics but cannot change organization settings.
  4. Click Send Invitation.

4. Get your API Key

To interact with the ComsWise API, you need an API Key.

  1. Navigate to Settings > API Keys.
  2. Click Generate New Key.
  3. Select the required Scopes (permissions) for this key.
  4. Copy the key and store it securely. You will not be able to see it again.

API Key Scopes

It is best practice to grant only the permissions necessary for your use case.

ScopeDescription
read:callsView call logs, transcripts, and summaries.
write:callsCreate new calls and upload recordings.
read:staffView the list of staff members.
write:staffAdd, update, or remove staff members.

[!WARNING] Do not expose your API Key in client-side code (browsers, mobile apps). Always use it from a secure server.

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